All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Payments Operational
90 days ago
100.0 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payments Reporting Operational
90 days ago
100.0 % uptime
Today
myKaarma Service (non Payments) Operational
90 days ago
98.02 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Non-Payment: AI Feature Disruption Impacting myKaarma
Resolved - This issue has been resolved, and all AI features, including Video Grader, Video Summary, voicemail summaries, and message predictions, are operating normally. The disruption was caused by an internal issue that began at 5:00 AM PST on 04/30/2026 and was resolved at 10:15 PST on 04/30/2026. We have completed corrections to previously impacted video grading, reporting, and communication descriptions. We will continue to monitor for stability, and we’re sorry for the disruption.
May 2, 08:56 PDT
Update - Video Grader, Video Summary, voicemail summaries, and message predictions are now working as expected. We are continuing to correct previously impacted video grading, reporting, and communication descriptions generated before resolution. We’ll provide another update once this correction work has been completed.
May 2, 08:10 PDT
Identified - Video Grader, Video Summary, voicemail summaries, and message predictions are now working as expected as of 10:15 AM PST after an issue that began at 5:00 AM PST. We are continuing to correct previously impacted video grading, reporting, and communication descriptions generated before resolution. We’ll provide another update once this correction work has been completed.
Apr 30, 10:51 PDT
Investigating - We are investigating an issue where Tech Video Grader reports may be inaccurate or incomplete for some dealers, which can affect visibility into technician video performance. Our team is actively working to determine the cause and scope of this issue. We’ll provide another update within the next hour.
Apr 30, 09:50 PDT
May 1, 2026

No incidents reported.

Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

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